PRIVACY POLICY

Last Updated: 20/01/2024

Engagement Hub ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software and website (the "Platform"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Platform.

1. Information We Collect

Personal Data We may collect personally identifiable information, such as your name, email address, phone number, and other contact details, when you register for an account, use our services, or communicate with us.

Financial Data We may collect financial information related to your advisory services, including but not limited to client financial data, documents, and reports, to provide and improve our services.

Usage Data We may collect information about your use of the Platform, such as IP address, browser type, operating system, pages visited, and the date and time of your visit.

Cookies and Tracking Technologies We use cookies and similar tracking technologies to track the activity on our Platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

2. How We Use Your Information

To Provide and Maintain Our Services We use your personal and financial data to provide, operate, and maintain the Platform, including processing transactions and sending related information.

To Improve Our Services We analyse usage data to improve the functionality and performance of our Platform and to develop new features.

To Communicate With You We may use your contact information to send administrative information, updates, security alerts, and support messages.

To Ensure Security and Compliance We use your information to monitor and ensure the security of the Platform and to comply with legal obligations.

3. How We Share Your Information

With Service Providers We may share your information with third-party service providers that perform services on our behalf, such as hosting, data analysis, and payment processing.

For Legal Reasons We may disclose your information if required to do so by law or in response to valid requests by public authorities.

With Your Consent We may share your information for any other purpose disclosed to you and with your consent.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the security of your data.

5. Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

The right to access, update, or delete the information we have on you.
The right to rectification.
The right to object to our processing of your data.
The right to data portability.
The right to withdraw consent.

If you wish to exercise any of these rights, please contact us at +61 2 8821 7090

6. Children's Privacy

Our Platform is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected personal data from a child under age 13 without verification of parental consent, we will take steps to delete that information.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Unit 6, Level 2,

The Waverly,
79-85 Oxford Street
Bondi Junction

NSW

2022